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Customer Information


Shipping & Delivery

I. For Metro Manila customers, we are happy to announce that we offer Home Delivery Service for all Mamas and Papas equipment products. For smaller items like clothing, soft toys, etc, we charge a minimal fee.

II. For Provincial customers, shipping charges apply.

Privacy & Security

Our website is proudly secured by Pandora Security Labs. For more information, you can visit their website at www.pandoralabs.net.

Returns & Replacements

For returns, please visit our Returns and Exchange policy page. For spares and replacement, please email call our Customer Service team at inquiries.mp@bullseyeph.com


Ordering can be done in many ways. You can order through our online store, by phone, or through our direct channel. For orders by phone, our hotline number is +632 9074122 or +63 917 5356165. Our office hours are from Mondays to Fridays from 9:00 AM to 5:00 PM. We’ve love to hear from you!

Payment, Pricing & Promotions

We accept various payment channels. We welcome payments done by bank deposit, PayPal or credit card. We do follow a standard retail pricing for all our products sold through various channels. However, various promotions may be conducted occasionally. Please watch out for updates. Promotions are usually conducted individually and cannot be combined with any other running promotions. For questions and concerns, please feel free to contact us via email at inquiries.mp@bullseyeph.com or call us at +63 917 5356165. We’d love to hear from you.