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Shopping

1. Online Shopping

No time for malling? Online shopping is now made super easy and convenient! Our online store accepts the following payment options: Bank Deposit, Credit Card via PayPal, PayPal.

For bank deposit payments, please email your deposit slip to orders@bullseyeph.com, together with your order number. We would need at least 24 hours to verify your payment. Only after confirmation of payment shall we be able to process your order.

2. Order By Phone

We understand that some might find ordering by phone more convenient. We’ve made this easy. You can place your orders through mobile hotline numbers.

Just call or Viber us via 0917-6180926. You may also send us an email at inquiries.mp@bullseyeph.com or leave us a message through our social media. Our office hours are Monday to Friday from 9:00 AM to 5:00 PM.

3. Our Stores

Our products are now available through the following various channels:

Online:

Official Mamas and Papas Philippines Online Store – www.mamasandpapas.ph

Lazada Philippines – www.lazada.com.ph

Babies to Toddlers – www.babiestotoddlers.com

Adobo Mall – www.adobomall.com

Kidoozi – www.kidoozi.com

Honestbee – www.honestbee.ph

Shopee Philippines – www.shopee.ph

Department Stores: 

Mothercare

  • Glorietta 4
  • Trinoma
  • Century Mall
  • Shangri-La Mall
  • Robinsons Place Manila
  • Robinsons Place Galleria
  • Robinsons Place Magnolia
  • Eastwood City Mall
  • Podium Mall
  • Greenbelt 5

Rustans Department Store Branches

  • Shangri-La Plaza Mall
  • Makati
  • Gateway Mall
  • Alabang Town Center
  • Ayala Center Cebu

Baby Company

  • SM Megamall
  • SM Aura
  • Rockwell

Independent Stores:

The Parenting Emporium
29 1st St, Quezon City, 1103 Metro Manila

Bao Bao Babies (Cebu)
Oakridge Business Park, 880 AS Fortuna St, Banilad Mandaue City 6014

Modern Mama Baby Shop (Cebu)
3A, BTC Bldg, Gov.M.Cuenca Avenue, Cebu City, 6000

4. Payment

We strive to make payment easy and convenient. We do accept payments via bank deposit, PayPal or credit card.

5. Shipping Policy

We are happy to announce that we offer Home Delivery Service for all Mamas and Papas products. We offer FREE delivery service for all Metro Manila customers. For provincial address, a minimal fee shall be charged.

6. Delivery

We aim to have your parcels delivered as soon as possible. Here’s the process. Once we confirm your payment, we shall prepare your items before our 3:00pm cut-off time and schedule them for delivery. For Metro Manila deliveries, please allow a standard delivery of 3 to 5 business days. For Provincial, delivery lead time will depend on our third party courier but would typically be from 5 to 14 business days.

For tracking of Metro Manila orders, you may Viber our Customer Service Hotline at 0917-6180926 from Mondays to Fridays 9am to 5pm, excluding public holidays.

For provincial tracking, you may track using the online tracker by our third party courier.

On some occasions, the following incidents may cause a delay in the delivery:

  • Shipping service interruptions by our third party courier
  • Incorrect or incomplete address
  • Multiple attempts to deliver with no recipient
  • Accessibility to delivery address
  • Peak season and holidays

7. Returns and Exchange Policy

  • Our warranty covers all factory defects, valid for 1 year after the date of purchase. Service is free of charge.
  • Date of purchase must be presented for warranty claims.
  • For warranty and service, item must be sent to our office in Pasig and will be subject for inspection and proper diagnosis.
  • All shipping costs are shouldered by the customer.
  • For orders placed in other online marketplaces, orders will be subject to the returns policy of the respective platform from which order was placed.
  • For service requests beyond the warranty period, spare parts will be subject to additional cost depending on the diagnosis.

8. Warranty

For pushchairs and other equipment, we offer 1 year warranty. Please send an email to inquiries.mp@bullseyeph.com

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